DQ Grill & Chill Restaurant

Reviews about DQ Grill & Chill Restaurant

• 1 / 5

  By Shannon Isley
  This place sucks. They ALWAYS ask you to pull forward and wait in the parking lot. And they are FOREVER out of chocolate ice cream. Seriously, how to do always get it wrong? Clearly a lot of people want chocolate ice cream, yet they ALWAYS run out. Did I mention the service sucks?
  May 19, 2017
• 1 / 5

  By Nathan Hollen
  My experience there was terrible!! On 03/24/17, I went in to order dinner for my family. As I was waiting for my order , I noticed the young man working the drive thru window stepping into the kitchen area and stepping back pushing french fries into his mouth with his ungloved hands. I watched curriously as he stepped into the kitchen again. This time I moved to where I could observe as to what I suspected he was doing.
  Sure enough...taking fries, bare handed, from those they fill your order from.
  I asked for the "manager on duty", a timid young lady appeared, which was the shift manager. I asked her if this was a normal practice for their employees to be doing while customers waited for their food?? Totally Perplexed, she stood there frozen in time!!! The Assistant Manager confronted me asking what the problem was?? I explained the situation to him. He asked the employee in question if this was true...the kid lied right there in front of me..when asked if he was wearing gloves, again he lied!!! I demanded full refund of my purchase and the phone number of their Corporate Office..the Assistant Manager gave me the phone number of a young lady whom is to be the Store Manager...well, 3 hours later and she is still unreachable and has not..or will not..return my call!!
  So...if you are planning on dinning out at this branch of Dairy Queen...THINK ABOUT IT FIRST!!!!!!
  To be able to write my review on this place, I had to rate it first...I would not give this place any star rating if possible...due to the proccess I had to give it at least one!!!!
  January 20, 2017
• 1 / 5

  By Cameron Blakemore
  DO NOT GO HERE if you value you your time and don't want to be treated poorly by the 20 something year old manager who hates everyone and everything. I pulled into the drive thru with nobody else in sight, after sitting in the parking lot for a while and watching more cars than I could count with my available digits I went back in to ask for a refund, only to be told I was a bad parent in front of my daughters, and threatened with cps...because I wanted a refund after waiting 20 minutes for chicken strips.
  November 21, 2016
• 1 / 5

  By Kaitlyn P
  9x out of 10 they will make you wait in the parking lot for your food, and then work at their own pace and eventually bring it out to you 15 minutes later.
  So I strongly recommend digging in your heels and not moving from the window.
  They are always out of chocolate ice cream even if you verify at the ordering station and at the window. so don't count on it even if they tell you they have it.
  July 18, 2016